Your people are the API
If a planner is retyping the same shipment into three screens, you don't have a process. You have unpaid middleware. If only one supervisor knows which dock is free, the operation lives in that person's head.
99 Matrix Hub
Cloud tools for supply chain and logistics
You know this already. Exceptions live in WhatsApp. Truth lives in Excel. One person remembers how the dock actually works. That is you holding the operation together, not a system. We automate that path with current cloud tech, and we build PC software for the messy work that never made the roadmap.
The cost you already pay
The machines aren't the bottleneck anymore. The handoffs are. Your WMS, TMS, 3PL portal, and group chat don't share a brain. Every delayed truck, every recount, every "check with Ahmed" is money walking out the door.
If a planner is retyping the same shipment into three screens, you don't have a process. You have unpaid middleware. If only one supervisor knows which dock is free, the operation lives in that person's head.
No-shows, short picks, customs holds... they still travel by phone. When your best person is asleep, freight waits. Software doesn't sleep.
You already paid for the stack. Each tool is fine on its own and blind as a group. We sit on top of what you have and make an order move as one path, from dock to door.
What we build
We follow the real path of an order, not the SOP on the wall. Then we replace the human relays with cloud workflows. Yard, dock, carrier, customer. One motion.
Portals, exception desks, carrier scorecards, invoice matchers, visibility layers. Built on current cloud infrastructure and wired into the systems you already run.
Not every headache lives in a warehouse. If your team is still grinding through ugly work on a PC, we'll build the tool that ends it. A problem is a problem even if it never got a ticket.
How we work
We watch the floor, the night shift, and the workaround. Your SOP is a clue. It is not the truth.
One route for the order, the exception, and the proof. People stay where judgment is actually needed.
Current cloud stack. APIs into WMS or TMS where they exist. Desktop tools where a browser is the wrong place.
Operations drift. You get a system that flags the next leak before it turns into another hero story.
The vision
That's not a slogan. It's a list. We start with supply chain because freight, inventory, and time are the expensive problems. Then we keep going after every human friction we can kill with a tool. We stop when the 99th problem is closed.
99 seconds
Five questions. No vendor pitch. You'll get a Leak Index and the first problems we'd go after. Send it over and we'll tell you which of the 99 you're sitting in.
Job seekers
If broken process makes you angry, you might be one of us. We want operators who can talk to code, and builders who can stand on a dock without flinching.
Let's talk
Skip the pitch deck. Describe the leak. If it belongs in the 99, we'll tell you how we'd kill it. You'll do a short routing check first so bots don't land in our inbox.